
The challenge
Daily deposit reporting, balancing and manual payment posting consumed team time. Growing transaction volume also made posting errors and delays harder to manage.
What changed
Remit AI’s Posting Automation used Open Dental’s API to connect bank-reconciled payments with claim-level posting. The workflow matched EOB and ERA details with insurance funds and retained posting information for review.
The results
The first-30-day result was at least 73.53% of payments posted automatically. Some days reached 87%. The case study also reports a 300% increase in overall team productivity.
First-30-day results from an implementation using Open Dental’s API.