53%productivity improvement in the published headline
~54%shorter claim-to-cash cycle
~18%reduction in RCM costs
The challenge
Rapid growth left GLDP with different billing processes across more than 40 partner locations. Fragmented teams and reporting made it harder to compare performance and manage costs.
What changed
GLDP started with five locations, then expanded Remit AI and PMS Posting Writeback. The rollout centralized EOB and ERA information and automated selected denial and posting workflows.
The results
The case study reports results less than 100 days after full deployment: roughly 96% of EOB and ERA data delivered automatically, a claim-to-cash cycle around 54% shorter and RCM costs around 18% lower. Its published headline reports a 53% productivity improvement.
Results from Remit AI and PMS Posting Writeback, less than 100 days after full deployment.