
The challenge
Manual payment matching, unaccounted paper checks and fragmented information made it difficult to manage collections across Northstar’s practices.
What changed
The organization began with five locations. Remit AI combined bank-to-remittance matching, EFT enrollment, denial information and a dashboard for financial reporting.
The results
The published results show A/R days declining from 38 to 23 over six months. For a workflow processing more than 1,500 payments monthly, Northstar reported 83.33% matched within 24 hours and 90% within 48 hours. The team later expanded Remit AI to ten more locations.
A/R results reported over six months, with a rollout from five to fifteen practices.