49.46%of payments posted automatically
30 daysinitial implementation period
50%reported gain in manual-review productivity
The challenge
As payment volume grew, Ponce’s RCM team needed to keep posting accurate and timely while reconciling EFTs and sourcing EOBs. Adding posting specialists was not the chosen route.
What changed
Ponce implemented Remit AI’s Posting Automation through Open Dental’s API. The workflow matched bank-cleared remittance information to claims, posted payments and flagged adjustments for the team.
The results
After 30 days, 49.46% of payments had been posted without manual intervention. The published story also reports a 50% productivity gain when the team reviewed the remaining claim payments using digitized data. Staff had more time for open claims and other team needs.
Results reported in Zentist’s customer story. Individual results vary.