
The challenge
The three-office practice scanned paper EOBs, checked payer portals and waited for mailed checks. Those separate tasks consumed staff time and delayed posting.
What changed
Remit AI brought remittance and payment information into a cloud dashboard. ERA and EFT enrollment helped the practice rely less on paper, while staff could access the documents needed for posting remotely.
The results
The case study reports three-times-faster posting and payments arriving three to five days sooner. With 97.58% of payments arriving through EFT, the practice also reported more stable cash flow and the ability for staff to work remotely two days a week.
Results reported in Zentist’s customer story. Individual results vary.